Origami Support Page

As you are here, you probably have some questions about Origami or have problems with it. Let's quickly sort it out with a few questions.

Is this about your order or license key?

If this is about your order, missing or non-working license key or any other private order-related information, please contact us directly, so we can help.

New to the software?

If this is the first time you use the software and not everything is clear, the best place to visit is our tutorials page. Read through the Basics section of the tutorials to understand how to install the software and how it works. Then have a look at the Common Mistakes part for solutions. It will take about 30 minutes and will answer most of your "first time" questions.

Not new, but stuck somewhere?

Even if you are an experienced Boxshot user, still have a look at the tutorials page. The Common Mistakes and Advanced sections cover most of the questions we receive from our advanced users.

Need more details about something?

If you have a specifc questions about the software - have a look at our online manual. It covers all the parts of the software and explains all its features and options.

Still doesn't work?

Finally, if nothing above helps we've got a support forum that we monitor and answer questions there. The forum automatically suggests previous answers while you typing questions, so if we already answered that, there is chance you can get an instant answer. Otherwise, just leave your question there and we'll be in touch.

Still want to talk to us?

Although you can still contact us directly with your question, please consider using this option for private order or money-related topics only.

All the other questions are better asked in the support forum. This way you get answers from both us, the community and the forum itself.